| Category of Personal Information |
Source of Information |
Purpose for Collection |
Categories of Recipients |
| Contact information, such as name, email address, address and telephone numbers, that you provide when you compete a lead form, signup for service, provide your contact information verbally on the phone with one of our team members |
From you |
To communicate with you about your services, your account, and your requests for information; to send you updates about new offers that may be of interest to you; to tailor your experience at our Sites, showing you content that we think you might be interested in |
With Lawn Doctor group entities, with certain authorized third parties for the purpose of providing specialized services to Lawn Doctor (such as helping us to maintain and manage our customer information, communicate with our customers, service our website, and conduct promotions. |
| Login information, such as usernames and passwords used to access your account |
From you |
To enable you to access our services and to create and manage your account |
This information is not shared outside of Lawn Doctor. |
| Communications with you, such as email, chat, and phone calls |
From you |
To handle your requests and to contact you when necessary or requested, including responding to your questions and comments and providing customer support |
This information is not shared outside of Lawn Doctor. |
| Information automatically collected from your browser, such as your browser type, viewed webpages, links that are clicked, IP address, mobile device identifier or other unique identifier, sites or apps visited before coming to our Site, the amount of time you spend viewing or using the Site, the number of times you return, or other click-stream or site usage data, emails we send that you open, forward, or click through to our Site |
From you, from our website or app technology’s interaction with your browser or devices when you choose to connect your e-mail account with our system |
To improve our Sites, customer service, and user experience and display the appropriate services to match your search. |
With Lawn Doctor entities; with certain authorized third parties for the purpose of providing specialized services to Lawn Doctor (such as helping us to maintain and manage our customer information, communicate with our customers, service our website, fulfill orders, etc.); with your consent, with third parties whose products or services may be of interest to you. |
| Information automatically collected from your device, such as your internet service provider’s address; your internet protocol or IP address; your MAC address; your operating system; and the type of handheld or mobile device used to link to the web page |
From you and from our Site technology’s interaction with your browser or devices |
To improve our Site user experience |
With Lawn Doctor group entities, with certain authorized third parties for the purpose of providing specialized services to Lawn Doctor (such as helping us to maintain and manage our customer information, communicate with our customers, service our website, and conduct promotions. |
| Payment card information, such as credit or payment card numbers, billing addresses, and other financial information shared when making a purchase |
From you |
To complete a particular transaction or fulfill a service; to check that the right person is using the right card or account; to meet the requirements of the card brands or account issuers; to facilitate payment for the services that were provided |
Our card processor stores all credit card information. They conduct the credit card transactions using commercially reasonable security precautions, controls, policies, and procedures, consistent with generally accepted data processing standards in the financial services industry. We only store a record that the transaction took place and the amount you paid in connection with your account information. |
| Personal information categories listed in the California Customer Records statute (Cal. Civ. Code 1798.80 (e)) |
A name, signature, address, telephone number, insurance policy number, credit card number, debit card number, or any other financial information. Some personal information included in this category may overlap with other categories. |
Provide and manage products and services. |
With Lawn Doctor group entities, with certain authorized third parties for the purpose of providing specialized services to Lawn Doctor (such as helping us to maintain and manage our customer information, communicate with our customers, service our website, and conduct promotions. |
| Unique identifiers |
Website lead forms: Name, address, signature, telephone, email, account name, online identifier, IP address |
Creation and management of your account |
With Lawn Doctor group entities, with certain authorized third parties for the purpose of providing specialized services to Lawn Doctor (such as helping us to maintain and manage our customer information, communicate with our customers, service our website, and conduct promotions. |
| Geolocation data |
Physical locations via our online lead form, based on your IP address or an address you provide to us verbally over the phone |
Provide and manage products and services |
With Lawn Doctor group entities, with certain authorized third parties for the purpose of providing specialized services to Lawn Doctor (such as helping us to maintain and manage our customer information, communicate with our customers, service our website, and conduct promotions. |
| Financial Information |
Credit card number, debit card number, or other financial information |
To facilitate payment for the services provided. |
We conduct the credit card transactions using reasonable security precautions, policies and procedures consistent with generally accepted data processing standards in the financial services industry. We only store a record that the transaction took place and the amount you paid in connection with your account information. |
| Internet Activity |
Internet or other electronic network activity information, but not limited to, browsing history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement |
Support the operation of our website such that we can display the appropriate services and offers. |
With Lawn Doctor group entities, with certain authorized third parties for the purpose of providing services to Lawn Doctor (such as helping us to maintain and manage our customer information, communicate with our customers, service our website, and conduct promotions. |
